risingTerms of Use

We at rising operate an online entertainment platform available where local law permits. When you open an account on rising, you agree to our terms of use. These terms explain your rights and responsibilities, how we handle your account and funds, and how disputes are resolved. Your access to rising is conditioned on acceptance of these terms in full.

Our rising terms cover account opening, deposits and withdrawals, bonus eligibility, settlement of predictions, and data protection. We enforce these terms consistently across all members, regardless of location. Members in Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions operate under the same terms and policies.

This page sets out our core terms. If you have questions about a specific policy or condition, you can contact our support team through the channels listed on rising. We update our terms periodically; continued use of rising after an update means you accept the new terms.

Account Opening and Verification on rising

To open an account on rising, you must be of legal age in your jurisdiction and eligible to use our services where they are available. You provide your email, phone number, full name, date of birth, and national ID number during signup. We at rising use this information to verify your identity through our Know Your Customer (KYC) process. KYC verification is mandatory; your account cannot be used for predictions or withdrawals until verification is complete.

When you create an account on rising, you certify that all information you provide is accurate and complete. You are responsible for keeping your password secure and protecting your account from unauthorized access. If you believe your rising account has been compromised, contact our support team immediately. We recommend enabling two-factor authentication for additional security.

Our rising terms require that you do not create multiple accounts. If we detect duplicate accounts or account abuse, we reserve the right to suspend or close accounts without notice. Your account on rising is for your personal use only; you may not sell, transfer, or share account access with others.

Deposits, Withdrawals, and Bonus Terms on rising

We at rising accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers through mobile banking, local payment, online payment, and e-wallet. Your deposit is credited to your rising account immediately and can be used to place predictions. We do not charge deposit fees; the deposit amount is the full credit to your account.

When you request a withdrawal on rising, our team reviews your account to verify compliance with our terms and prevent fraud. This verification process is necessary and may take time depending on your account history and withdrawal amount. Once verified, your withdrawal is processed to your chosen payment method. We do not guarantee specific withdrawal processing windows, as this depends on your payment provider.

Note: We at rising may reverse or cancel a withdrawal if our verification process identifies suspicious activity or violation of our terms. Your account balance will be credited with the reversed amount.

Bonus credits on rising are subject to activity thresholds and time limits. When you receive a welcome offer, referral bonus, or cashback credit on rising, you must meet the stated activity requirements before the bonus can be withdrawn. These requirements are displayed in your account under "Promotions." Bonus credits expire if not used within the stated time window. We do not issue bonus credits as cash refunds.

Welcome offer: Available to first-time depositors on rising. Subject to activity threshold before withdrawal eligibility.
Weekly cashback: Credited automatically to your rising account. May have usage requirements or time limits depending on promotional terms.
Referral bonus: Credited once your referral meets minimum activity on rising. Both referrer and new member receive rewards.

Predictions, Settlement, and Dispute Resolution on rising

When you place a prediction on rising, you lock in your stake and odds immediately upon confirmation. Your prediction is settled once the event concludes and the official result is confirmed. We at rising use official league data, tournament results, and certified game outcomes to settle predictions. All settled predictions on rising are final; we do not adjust results after official publication.

If a prediction is cancelled or voided on rising—for example, if an event is postponed or abandoned—your stake is refunded to your account balance. If a prediction is voided partially (e.g., one leg of a parlay is cancelled), we apply standard settlement rules, which are detailed in our sportsbook help section. You can review the status of any prediction in your account history at any time.

If you believe a prediction has been settled incorrectly on rising, contact our support team with details of the prediction and outcome. Our team will review the settlement against official results and applicable rules. If we identify an error, we will correct the settlement and credit or debit your account as appropriate. If we confirm the settlement was correct, no adjustment is made.

Your Rights and Responsibilities on rising

When you use rising, you agree not to engage in fraud, money laundering, or any illegal activity. You agree not to access rising through unauthorized means, bots, or automation. You agree not to interfere with rising's systems or attempt to reverse or cancel settled predictions. Violation of these terms may result in account suspension or closure without notice.

We at rising reserve the right to limit, suspend, or close your account if we determine you are engaging in prohibited conduct or if your account activity violates applicable law. If we close your account, any outstanding balance will be held pending verification of your identity and compliance with our terms. We do not refund funds from closed accounts due to user violation of terms.

Our rising platform is available only where local law permits. You are responsible for verifying that your access and use of rising comply with your jurisdiction's regulations. We do not offer our services in jurisdictions where online gaming is prohibited. If your jurisdiction changes or access becomes illegal, you must close your rising account and request withdrawal of your balance.

1

Jurisdiction complianceUser responsibility

You verify that rising services are available in your jurisdiction and that your use complies with local law.
2

Account securityYour duty

You keep your password secure and notify rising immediately if unauthorized access occurs.
3

Prohibited conductEnforcement

We at rising prohibit fraud, money laundering, automation, and illegal activity. Violation may result in account closure.

Data Protection and Privacy on rising

We at rising collect and process your personal data to operate our service, verify your identity, process payments, and comply with regulations. Your data is encrypted and stored securely. We do not share your personal information with third parties without your consent, except where required by law or to process your payments and withdrawals.

When you use rising, you consent to our collection and processing of your data under our privacy policy. You can access, correct, or request deletion of your personal data by contacting our support team. Our rising support team provides assistance in English through multiple channels. We respond to data requests within the timeframe required by applicable law.

All data transmitted between your device and rising is encrypted using SSL protocols. Your password is hashed and stored securely; we do not store passwords in plain text. Payment information is tokenized; we store only a reference, not the actual account details. Your rising account is protected by standard security practices, though no system is completely immune to all threats.

Limitation of Liability and Dispute Resolution on rising

We at rising provide our service on an "as is" basis. We do not guarantee that rising will be uninterrupted, error-free, or secure. We are not liable for losses arising from service interruptions, technical errors, or data loss, except where prohibited by law. Your sole remedy for service issues is suspension or closure of your account with a refund of your outstanding balance.

If you have a dispute with rising, contact our support team first. We will attempt to resolve the dispute through discussion and investigation. If the dispute cannot be resolved informally, you may escalate it to our management team. We at rising commit to fair and transparent dispute resolution but are not required to submit to external arbitration unless required by your jurisdiction's law.

Governing law and jurisdiction for disputes involving rising are determined by your local jurisdiction, subject to availability of rising services in that location. You agree to resolve disputes through escalation within rising first, then through applicable legal channels in your jurisdiction if necessary.

Changes to Our Terms on rising

We at rising may update these terms at any time. We will notify you of material changes by email or through your rising account. Continued use of rising after an update means you accept the new terms. If you do not agree to updated terms, you must close your account and request withdrawal of your balance before the new terms take effect.

These terms, combined with our privacy policy and other policies published on rising, constitute the complete agreement between you and us. No other statements or representations override these terms. If any part of these terms is found invalid, the remaining terms remain in effect.

Your account on rising and use of our service are governed by these terms. We enforce them consistently and fairly. If you have questions about our terms or how they apply to your account, contact our support team. We provide assistance in English and are available through multiple contact channels listed on rising.